A lost or stolen wallet or purse is a gold mine of information for a new kind of
crook -- the identity thief.
Identity thieves can use information found in your wallet or purse -- credit cards,
checks, Social Security cards, even health insurance cards -- to establish new
accounts in your name. That could create an identity crisis that can take months
to detect, and even longer to unravel.
If your wallet or purse is lost or stolen, the Federal Trade Commission suggests that
you:
- File a report with the police immediately. Get a copy in case
your bank, credit card company or insurance company needs
proof of the crime.
- Cancel each credit and charge card. Get new cards with new
account numbers. Call the fraud departments of the major credit
reporting agencies: Equifax (800) 525-6285; Experian (888) 397-3742;
and TransUnion (800) 680-7289.
- Ask the credit bureaus for copies of your credit reports. Review
your reports carefully to make sure no additional fraudulent
accounts have been opened in your name or unauthorized
changes made to your existing accounts. In a few months,
order new copies of your reports to verify your corrections and
changes, and to make sure no new fraudulent activity has occurred.
- Report the loss to your bank if your wallet or purse contained
bank account information, including account numbers, ATM
cards or checks. Cancel checking and savings accounts and
open new ones. Stop payments on outstanding checks.
- Get a new ATM card, account number and Personal Identification
Number (PIN) or password.
- Report your missing driver's license to the department of motor
vehicles. If your state uses your Social Security number as your
driver's license number, ask to substitute another number.
- Change the locks on your home and car if your keys were taken.
Don't give an identity thief access to even more personal property
and information.
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If someone has stolen your identity, the Federal Trade Commission recommends
that you take three actions immediately.
First, contact the fraud departments of each of the three major credit bureaus.
Tell them to flag your file with a fraud alert including a statement that creditors
should get your permission before opening any new accounts in your name.
At the same time, ask the credit bureaus for copies of your credit reports. Credit
bureaus must give you a free copy of your report if it is inaccurate because of
fraud. Review your reports carefully to make sure no additional fraudulent
accounts have been opened in your name or unauthorized changes made to
your existing accounts. In a few months, order new copies of your reports to verify
your corrections and changes, and to make sure no new fraudulent activity has
occurred.
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Report
Fraud
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Order Credit
Report
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Web Site
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Equifax
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(800)525-6285
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(800)685-1111
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Experian
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(888)EXPERIAN
(397-3742)
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(888)EXPERIAN
(397-3742)
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Trans
Union
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(800)680-7289
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(800)916-8800
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Second, contact the creditors for any accounts that have been tampered with
or opened fraudulently. Ask to speak with someone in the security or fraud
department, and follow up in writing. Following up with a letter is one of the
procedures spelled out in the Fair Credit Billing Act for resolving errors on credit
billing statements, including charges that you have not made.
Third, file a report with your local police or the police in the community where
the identity theft took place. Keep a copy in case your creditors need proof of the
crime.
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